Whether you are a large company or a
small house or a one-man business; professional cleaning is something you must
never ignore. Houses with small children and absence of a clean environment
could be the worst hygienic condition. A dirty work area is bad for health of
adults as well as children. So here is the solution, you need to hire company
which professionally cleans your house and premises. But which company to chose
and which not to be chosen? How should one be deciding? Well okay, we have here
prepared an exhaustive list of questions which you need to ask before you hire
one!
How long they had been in business?
How long they had been in business?
It takes little more than a mop and
bucket to start a cleaning business, but it takes far more to run a
professional and sustainable company. Generally the longer a company has been
in business the more likely they are to be around in the future.
Do they pre-screen their employees?
Does the company check references of
the employees? Or do they perform criminal background checks? Are the employees
independent cleaning persons? Are they providing a copy of their own background
check at their expense?
Can they provide
a written checklist of tasks they would be performing?
Different companies have different
ideas of what a basic service consists of. You must know exactly what you are
paying for by truly comparing apples to apple while making a decision. Some of
the areas of confusion are dishes, making of beds, laundry, and high dusting of
ceiling fan blades, high reach window sills, handling of children’s toys, and
the handling of the trash of the home. You can avoid a potential grief by
getting written specifications of what you would be getting.
Do they have a
quality assurance program in place?
What parameters does the company employ
to measure quality on an ongoing basis? Do they perform regular quality checks,
surveys, comment-feedbacks, or do they follow up phone calls? If so how regularly?
Do they have a person in-charge of quality assurance?
What happens if you
are not happy with the cleaning?
Some residential cleaning services only offer a
specified percent off your next service if you are not happy. If you are not
satisfied and they don’t fix it up, why would you give them one more chance? A
reputed service provider would be coming back immediately and do whatever is required
to fix the problem.
Who provides the
equipment?
You
must know well in advance, that if it would be you or the cleaning company who would
be providing their supplies and equipments for cleaning. Their employees are
less likely to ill-use the products they are trained to use. Also, if you would
be providing supplies for your cleaner then it could easily add hundreds of
dollars a year to your cleaning bill due to the high product used in a thorough
cleaning.
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